FREE, CVPM Qualified CE Webinar

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5 Steps to Reconnecting With Your Clients

  • 30 minutes

  • 1/2 CE Credit Hour

Here's what you'll learn:

  • Create videos of in-hospital patients to share with clients

  • Offer the convenience of curbside care after your hospital has opened back up

  • Set expectations to avoid confusion among your clients

  • Participate in community events

  • Run lapsed patient reports and make a special effort to reach out

Instructors

Founder of Vet2Pet, DVM Expert Category: Loyalty Programs Dr. Stacee Santi

Dr. Stacee Santi is the CEO and founder of Vet2Pet App Builders, where she developed a strategy to connect with clients and improve patient care through the development of a personalized custom app for veterinary practices. Stacee earned her DVM from Colorado State University in 1996. With over 20 years of clinical experience in small animal and emergency practice, Stacee brings an “in-the-trenches” approach to innovation and solutions for veterinary teams. She has served as a medical advisory consultant for NVA for 5 years, medical director for a general/ER AAHA-accredited practice in Colorado and is currently President of the Colorado Veterinary Medical Association, as well as Chairperson for their Telehealth Task Force. Stacee is regarded as a key opinion leader on mobile applications and veterinary reward programs. FUN FACT: Stacee is the former roller-skating champion of New Mexico.

DVM Expert Category: Telemedicine Dr. Crista Wallis

Dr. Crista Wallis graduated from Kansas State College of Veterinary Medicine in 2000. She co-owns and operates Monticello Animal Hospital in Shawnee, KS, specializing in small animal and exotic animal medicine. She is very excited to join the Vet2Pet team as Telemedicine Coach and brings a great deal of expertise and experience to help our clients on their telemedicine journey. She loves her profession and helping others in the community with the connection to pets. Crista believes that if you put your best self out into the universe, a ripple effect of positive energy will touch all those around you! FUN FACT: She loves to dance and is a certified Zumba instructor as well as a novice salsa dancer. She also comes from a family of long-time dirt-track racers, although she never got bit with the dirt-track racing bug herself!