Get started with your Prescription Management solution

To begin, you need to create an account to access our training modules. Click on the "Start lessons now" button to create your free account. Each learner should have their own account for the best experience. The basic training will teach you everything you need to know to use your prescription management platform. You will learn how to approve orders placed by clients from your online store, how to place orders, send product recommendations to your clients, manage prescriptions, and more. The administrative training is specifically designed for administrative users of your site. If you are not an admin user, you should take the Team Training module. You will learn how to use the admin tools such as managing your staff list and notifications preferences, managing your catalog and pricing, how to pull reports, and more.
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Course curriculum

    1. How to login

    2. How to approve an order

    3. How to deny an order

    4. How to modify an order

    5. How to use the Check Out Now feature

    6. How to send a recommendation

    7. Helpful resources

    8. Your Vetsource online store

    1. How to add a new client

    2. How to look up client history

    3. How to update client information

    4. How to edit pet information

    5. How to order a compounded medication

    6. How to check a product price

    7. How to check an order status

    8. How to edit and cancel autoship orders

    9. How to replace a prescription

    10. How to refill a prescription

    1. How to log in to your admin settings

    2. How to view and edit staff list

    3. How to add and update banking information

    4. How to manage communication preferences

    5. How to add or update a logo for your online pharmacy

    6. How to manage your catalog

    7. How to manage your pricing options

    8. How to manage your PetMail+ settings

Prescription Management - Manager Training

  • Free
  • 26 lessons
  • 1 hour of video content