Get started with your Prescription Management solution

To begin, you need to create an account to access our training modules. Click on the "Start lessons now" button to create your free account. Each learner should have their own account for the best experience. This all-staff training will teach you everything you need to know to use your prescription management platform. You will learn how to approve orders placed by clients from your online store, how to place orders, send product recommendations to your clients, manage prescriptions, and more. If you are a manager or administrator, you should register for the Prescription Management - Manager Videos course instead.
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Course curriculum

    1. How to login

    2. How to approve an order

    3. How to deny an order and suggest a new prescription

    4. How to use the Check Out Now feature

    5. How to send a recommendation

    6. Helpful resources

    7. Your Vetsource online store

    1. How to add a new client

    2. How to look up client history

    3. How to update client information

    4. How to edit pet information

    5. How to order a compounded medication

    6. How to check a product price

    7. How to check an order status

    8. How to edit and cancel autoship orders

    9. How to replace a prescription

    10. How to renew a prescription

Prescription Management - Team Training

  • Free
  • 17 lessons
  • 0.5 hours of video content