Manager Training: Non Data-Connected

Managers: Start Here

Everything you need to get rockin' and rollin'!

Enroll for free

Course curriculum

1. Learning Overview
2. Meet your dashboard
3. Meet your app
4. Mr. Meowgy Drop Challenge
5. Download the training agenda
1. Creating a team login to the dashboard
1. Adding pets to the app
1. How appointment requests work
2. Customizing the appointment request feature
3. Real-time appointment booking (for Vetstoria subscribers only)
1. Processing refills for in-house pickup from your practice app
2. Embedding your home delivery pharmacy platform in your practice app
1. How selfies work
2. How to create a selfie slideshow for your exam room or lobby TV
3. How to post your selfies on social media
1. Sending email and notifications to your audience
2. How to target your messages to the right audience
3. How to schedule content using the template library
4. Deciding how frequently to send messages to your audience
5. How to drive business and action from your clients with your messages
1. Accessing third party resources like Care Credit and Pet Poison Helpline
2. How to customize third party links
1. Congratulations!
2. Dance party with Mr. Meowgy
1. How the conversations feature works
2. Customizing the settings for the conversations feature
3. How to get your practice number to be the 2-way texting number
1. How virtual payment works
2. Setting up your merchant account with Gravity Payments
1. How the visit tracker works
2. Customizing the questions on the visit tracker form
3. Where to find your QR code for your visit tracker
1. How post visit surveys work
2. Customizing the survey questions
3. Getting surveys from your clients with the QR code in the exam room
4. How the net promoter score works to drive Google online reviews
5. How to pump up your team with the surveys
1. Congratulations!
2. Dance party with Mr. Meowgy
1. Is a loyalty program right for your practice?
2. Adding stamps (paws) and redeeming rewards for the client
3. Creating new stamps (paws) and rewards for your loyalty program
4. Loyalty program talking points for your team
5. How to calculate the ROI on your loyalty program
1. Next steps!
2. Dance party with Mr. Meowgy
1. 8 Easy ways to market your platform
2. Download the marketing checklist
1. We want to hear from you!
2. 🎁 Unlock a Mystery Gift from Mr. Meowgy

About this course

Free
50 lessons
2 hours of video content

Managers: Start Here

Course curriculum

Getting Started

Getting your team into the dashboard

Loading pets into the app for each client

Appointment Requests

Pharmacy Requests

Selfies

Email and Notification Mass Messaging

Adding more client resources to your app (for Managers)

🎉 Congratulations! You've completed the basics.

Client Conversations with App Chat and 2-way Texting

Virtual Payment

Visit Tracker

Post Visit Surveys

🤗 Congratulations! You have completed Level 2 of training.

Loyalty Program

🍹 Congratulations! You have completed Level 3 of training

Final Step: Your guide to marketing your new app

Claim your prize!

About this course